Terms of Use

By accessing or logging into the platform via websites (including sub-domains or any other related URLS) that are registered, you hereby agree to be bounded by, understood and accepted the full Terms of Use as outlined and interpreted below. The Terms of Use shall be used as the core reference, which prevails at all times in avoiding any potential disputes with members.

Please read the Terms of Use entirely prior to registering your new account.

General

1. You hereby fully understand and agree to be bounded by the Terms of Use outlined herein and maybe to be amended by us at any time without any prior notice or consent.


2. It is your responsibility to read, review and understand the Terms of Use and its Game Rules for each and every gaming product (as defined by the Game Provider) that you have chosen to play. We reserves the right to add and remove any games from the platform without any prior notice or consent.

Member's Account

1. You must be over the local legal age before proceeding to any activities on the platform. We reserve the right to carry out further KYC (Know Your Customer) verification on you for proof of age and suspend your member account until satisfactory supporting document is provided.


2. You hereby agree, acknowledge and consent to process your personal information and data from the submission of member account registration for the purpose of allowing you to access and participate in the products, games, promotions and payment gateway solutions that are offered in the platform.


3. It is your responsibility to ensure accurate, relevant and up-to-date personal details and other related information such as mobile number and bank account details are filled in and updated into your member account. Non-compliance shall be deemed as a breach on Terms of Use and we reserves the sole right to suspend your member account for further investigation, immediate closure of your member account or even forfeiting the available balance in your member account.


4. You are only allowed to have one registered member account. In the event that you are having more than one member account, we reserves the sole right to suspend your member account for further investigation, immediate closure of your member account or even forfeiting the available balance in your member account (if found that you have created multiple member accounts with ill-intentions to gain unreasonable advantage from us).


5. You are responsible for the confidentiality of your member account and password. You must not allow any other person or third party to use your member account. We suggest you to frequently update your password. We will not take responsibility or make compensation to you if your member account is stolen due to our personal negligence.


6. It is your responsibility to actively maintain your member account with us. You have to at least log in once to your member account and utilized our services in any six (6) months period to maintain an active account. If your member account is inactive for six (6) consecutive months or longer, we reserve the right to close your member account. Remaining funds that may still be available for withdrawal for an inactive, meanwhile for a permanently closed member account, remaining funds will be forfeited and set aside for distribution to a nominated charity organization chosen by us.


7. The confidentiality and high level security of your personal data is our utmost priority. We commits and provides high assurances that your information remains safe with us. We have invested into the latest firewall technologies to ensure the delivery of our security commitment. The data transfer processing and storage in our servers undergo a series of high-tech encryption technologies; having a strict proficiency in protecting your data from being misused, lost or assessable to the general public.

Handling On System Interruptions On Force Majuere

1. In case of any external factor that results poor internet connection, connection error, poor hardware, etc., which may cause differences between the platform's products and its database, the final results or outcomes shall be based on the latest recorded data as reflected in the platform's and also its game provider's database in determining the most accurate reference.


2. Under any circumstances of force majeure (such as natural disaster, hacking attack, etc.) which causes loss of data, please check our announcement for further notice and update.

Administrations of Existing Term of Use

1. The Terms of Use as written in English shall be the accurately explained version. If there is any inconsistency between different languages, the English version shall be prevailing version and to be referred at all times.


2. We reserves the right to change any of the terms, conditions, policies, articles and game rules at any time, without notice and in our sole discretion. Any revision or amendment in the agreement shall take effect immediately once announced.

Customer Service

1. With the full coverage of 24-hours live Customer Service and Support that is available on 7-days per week; Our professionally trained and friendly Customer Service Representative is always ready to attend to any of your urgent queries; assisting you towards an efficient and effective resolution.