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Privacy Policy

Privacy Policy

Overview
This section basically outlines and explains on how the platform is collecting, using and handling your personal data on its platform; subsequently ensures all data circulations and usages adhere to a full compliance of our strict Privacy Policy that is under a highly secured and fully encrypted environment.

We therefore requires you to read through and understand the details of the below Privacy Policy carefully on how the platform uses and handles your personal data. By using or registering on the platform, you are deemed to have agreed and accepted the terms and conditions as outlined in this Privacy Policy. If you do not agree to accept and be bound by this Privacy Policy or any amendment thereto, kindly discontinue using the platform immediately.

We reserves the right, at any time, to make amendment to this Privacy Policy and it shall take into effect immediately when the contents are officially published on the platform.

Data Collections
The platform collects, store and maintain your up to date personal data, to enable us to identify your identity accurately and safeguard us from any potential possibility of identity replication in the platform. Thus, this allows the platform to correspond confidently with the correct and genuine customer at all times.

The data that the platform collects may include, but is not limited to:

  1. Your name, email address, phone number, date of birth and any other possible mandatory or optional details as may be required for new account registration;

  2. Records and histories of your gameplay activities on the platform as may be required for transaction reconciliations;

  3. Records of your correspondences with our Customer Service Representatives via any possible communication channels such as phone, emails, live chats, social media, etc. These records may also be used by us; being compiled, analyzed and studied into various analytics and trends, later to be used as a constructive reference for our continuous business process improvement effort;

  4. Any data you may provide while registering or participating on any marketing promotion or event that is organized and administered under the platform;

  5. Records and histories of your referral profiles settings and assignments of downlines on the platform, as may be required processing of commission payouts;

  6. Ad-hoc request of any other possible and sensible personal or supporting data to facilitate the platform’s verification effort, as may be required for its compliance initiatives.
Use of Your Personal Data
By using or registering on the platform, you are deemed to have acknowledged and given your consent to use and process your personal data, as maybe deemed sensitive, for any administration of transactions that are related to your account. Your personal data may be used by us internally or may be sent to a third party company or vendor that processes it on behalf of our company.

Data Security & Confidentiality
The confidentiality of customers’ data is the utmost priority. We commits and provides high assurances that your information remains safe with us. We have invested into the latest Firewall technologies available to date to ensure the delivery of our security commitment. All data transfer processing and storage in our server undergoes a series of high-tech encryption technologies in order to protect your data from being misused and/or lost.

With the securities of all technologies via the internet is never completely secure and might still expose to some level of risk of being hacked, we cannot pledge or guarantee the security of any information that you have provided to us during the use of our platform. Therefore, by using or registering on the platform, you are deemed to have understand the possible security implications that may arise while using the internet and agree that we accept no liability from you for any potential losses and damages in result of such occasion.

We shall keep and hold your personal data in our platform for as long as your account remains active, while you continue using the services in the platform. Should your account remains idle for a period of more than twelve (12) month, we reserves our absolute the rights to deactivate your account temporarily or permanently if necessary and subsequently remove your data in the event the purpose of use has been met.

Cookies
A cookie is a piece of data from a website that is stored within a web browser, in which the website can retrieve at a later time. Cookies are used to tell the server that users have returned to a particular website, hence the platform is using it to keep track on the browsing patterns of its customer. This subsequently allows the platform to understand its customers’ behavior and preference better while they are accessing to the platform. The collected data is translated into effective analytics for our reference so that we are able to improve our service from time to time for better user experience, as a part of our continuous improvement strategies.

Therefore, by using or registering on the platform, you are deemed to have noted that your personal data maybe collected and stored in the platform via Cookies (only when you have accepted feature). You are not obligated to accept cookies from the platform and you can always opt to decline or disable the cookie feature. Without the consent of such, the platform may not be able to collect certain data of yours and may not be able to provide you with some or all of our services that are normally available in the platform.

Marketing & Promotion Activities
While having an active account with the platform, you may receive marketing and promotion communications from us. We do engage third party vendors, who are also our business counterparts to assist in these marketing and promotion campaigns, thus we may share your personal data to them. Our business counterparts are fully committed to strictly adhere and comply to our data privacy and security policy.

Should you wish to opt out from these activities, kindly contact our Customer Service Representative via the website’s or platform’s Live Chat section.

Comments & Concerns
For any queries, comments or feedbacks about this Privacy Policy, kindly contact our Customer Service Representative via the website’s or platform’s Live Chat section.